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Connecting Phone line to Comcast router?

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Member Since: ‎06-28-2006
Posts: 2
Message 1 of 4 (8,955 Views)

Connecting Phone line to Comcast router?

I disconnected my phone lines from the Comcast modem and can't remember how to reconnect.  I get phone calls, but caller cannot hear me.  I have one phone line connected to Line 1 in modem, and another to wall phone plug.  I don't remember where to plug in my phone.  Can anyone help?

Thanks

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Member Since: ‎06-30-2003
Posts: 100
Message 2 of 4 (8,898 Views)

Re: Connecting Phone line to Comcast router?

Do you have other phone jacks available?  You should be able to plug your phone into another jack.

Another option is to plug the phone directly into the modem.

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Member Since: ‎06-28-2006
Posts: 2
Message 3 of 4 (8,896 Views)

Re: Connecting Phone line to Comcast router?

I actually did that and it worked.  I don't know why I had 2 phone cords, but only needed one - from phone jack to modem.  Thanks for your response

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Member Since: ‎04-18-2015
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Message 4 of 4 (3,404 Views)

Re: Connecting Phone line to Comcast router?