Welcome to Comcast Help & Support Forums
Find solutions, share knowledge, and get answers from customers and experts

New to the Community? Start here.

5,517,404

members

65

online now

1,718,101

discussions

Back to Top

Caller ID won't connect

Posted by
Regular Visitor
  • Thank you contributor for your first reply to the community!
 Posting replies is the best way to get involved.
  • Congrats on Posting your first topic!

Member Since: ‎01-13-2012
Posts: 4
Message 1 of 4 (1,363 Views)

Caller ID won't connect

Everytime I try to connect with Caller ID It says user id/password not valid.

Never had this problem before. What do I do?

3 REPLIES
Posted by
Regular Visitor
  • Thank you contributor for your first reply to the community!
 Posting replies is the best way to get involved.
  • Congrats on Posting your first topic!

Member Since: ‎12-24-2007
Posts: 2
Message 2 of 4 (1,311 Views)

Re: Caller ID won't connect

I can't retrieve my voicemail as it says my password is incorrect.  I have never had this problem before and have not changed anything.  Our phone won't take any more calls as it is full and I would like to solve this problem so I can clean out my voice mail.  Can you help me?

 

 

Highlighted
Posted by
Cable Expert

Member Since: ‎03-02-2007
Posts: 17,744
Message 3 of 4 (1,285 Views)

Re: Caller ID won't connect

You can reset your voicemail passcode by going into the Digital Voice Center at digitalvoice.comcast.net.

 

Click on Preferences / then voice mail.  That is where you can change or reset your voice mail password.

 




Community Icon
I am not a Comcast employee, I am a paying customer just like you! I am an XFINITY Forum Expert and I am here to help.To learn more about XFINITY Forum Expert program click here.
Was your question answered? Mark it as an accepted solution!solution Icon
Did this post help? Why not give it a kudo!!!Kudos Icon
Community Icon
I am not a Comcast employee, I am a paying customer just like you! I am an XFINITY Forum Expert and I am here to help.To learn more about XFINITY Forum Expert program click here.
Community Icon
I am an XFINITY Forum Expert and I am here to help. Expert Program
Posted by
Regular Visitor
  • Thank you contributor for your first reply to the community!
 Posting replies is the best way to get involved.
  • Congrats on Posting your first topic!

Member Since: ‎01-13-2012
Posts: 4
Message 4 of 4 (1,258 Views)

Re: Caller ID won't connect

Sorry, I ment to say that my caller ID on my computor won't connect. keeps popping up user id/password invalid.