Welcome to Comcast Help & Support Forums
Find solutions, share knowledge, and get answers from customers and experts

New to the Community? Start here.

5,597,339

members

46

online now

1,781,358

discussions

Back to Top

Caller ID won't connect

Posted by
Regular Visitor
  • Thank you contributor for your first reply to the community!
 Posting replies is the best way to get involved.
  • Congrats on Posting your first topic!

Member Since: ‎01-13-2012
Posts: 4
Message 1 of 4 (1,388 Views)

Caller ID won't connect

Everytime I try to connect with Caller ID It says user id/password not valid.

Never had this problem before. What do I do?

3 REPLIES
Highlighted
Posted by
Regular Visitor
  • Thank you contributor for your first reply to the community!
 Posting replies is the best way to get involved.
  • Congrats on Posting your first topic!

Member Since: ‎12-24-2007
Posts: 2
Message 2 of 4 (1,336 Views)

Re: Caller ID won't connect

I can't retrieve my voicemail as it says my password is incorrect.  I have never had this problem before and have not changed anything.  Our phone won't take any more calls as it is full and I would like to solve this problem so I can clean out my voice mail.  Can you help me?

 

 

Posted by
Cable Expert

Member Since: ‎03-02-2007
Posts: 17,749
Message 3 of 4 (1,310 Views)

Re: Caller ID won't connect

You can reset your voicemail passcode by going into the Digital Voice Center at digitalvoice.comcast.net.

 

Click on Preferences / then voice mail.  That is where you can change or reset your voice mail password.

 




Community Icon
I am not a Comcast employee, I am a paying customer just like you!
I am an XFINITY Forum Expert and I am here to help. For information on the program click here.
We ask that you post publicly so people with similar questions may benefit from the conversation.

Was your question answered? Mark it as an accepted solution!solution Icon
Community Icon
I am not a Comcast employee. I am a paying customer just like you!
I am an XFINITY Forum Expert and I am here to help.
We ask that you post publicly so people with similar questions may benefit.

Was your question answered? Mark it as an accepted solution!solution Icon
Community Icon
I am not a Comcast employee.

Was your question answered?
Mark it as a solution!solution Icon

Posted by
Regular Visitor
  • Thank you contributor for your first reply to the community!
 Posting replies is the best way to get involved.
  • Congrats on Posting your first topic!

Member Since: ‎01-13-2012
Posts: 4
Message 4 of 4 (1,283 Views)

Re: Caller ID won't connect

Sorry, I ment to say that my caller ID on my computor won't connect. keeps popping up user id/password invalid.