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Call History Does Not Display Hours In New System

Posted by
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Member Since: ‎03-28-2012
Posts: 2
Message 1 of 4 (261 Views)

Call History Does Not Display Hours In New System

Xfinity Voice does not display hours in the the Call History since the changeover to the new format.  If I'm on the phone 1 hour 17 mins 53 secs, the call history displays 17 mins 53 secs.  I rely on the call log heavily to bill clients for my time.  Will this be fixed at some point?  Or is there another way to access the correct time logs?

3 REPLIES
Posted by
Administrator

Member Since: ‎04-01-2015
Posts: 5,229
Message 2 of 4 (125 Views)

Re: Call History Does Not Display Hours In New System

Hi gt67cougar,  I apologize for your experiences, I can get this researched for you and will send you a private message to further assist.

 

Thank you




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Posted by
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Member Since: ‎04-01-2015
Posts: 5,229
Message 3 of 4 (87 Views)

Re: Call History Does Not Display Hours In New System

Hi gt67couger, I have responded to your private message.

 

Thank you




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Posted by
Administrator

Member Since: ‎04-01-2015
Posts: 5,229
Message 4 of 4 (64 Views)

Re: Call History Does Not Display Hours In New System

Thank you EG!




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