Welcome to Comcast Help & Support Forums
Find solutions, share knowledge, and get answers from customers and experts

New to the Community? Start here.

5,807,978

members

65

online now

1,953,854

discussions

Top

.xls files not being received

New Poster

.xls files not being received

I seem to be unable to receive emailed excel files from a couple different senders.  Is this a setting that needs adjusted?

Service Expert

Re: .xls files not being received


Jhurter wrote:

I seem to be unable to receive emailed excel files from a couple different senders.  Is this a setting that needs adjusted?


 

What size are the files?




Community Icon
I am not a Comcast employee, I am a paying customer just like you!
I am an XFINITY Forum Expert and I am here to help. For information on the program click here.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark a Best Answer!solution Icon
Community Icon
I am not a Comcast employee. I am a paying customer just like you!
I am an XFINITY Forum Expert and I am here to help.
We ask that you post publicly so people with similar questions may benefit.
Was your question answered? Mark a Best Answer!solution Icon
Community Icon
I am not a Comcast employee.

Was your question answered?
Mark a Best Answer!solution Icon

New Poster

Re: .xls files not being received

1-2 mb at most. I did notice they are .xlsx files, not .xls