Welcome to Comcast Help & Support Forums
Find solutions, share knowledge, and get answers from customers and experts

New to the Community? Start here.

5,805,573

members

8

online now

1,951,934

discussions

Top

xfinity window pops up when we try to go to our internet even though we set our default username

New Poster

xfinity window pops up when we try to go to our internet even though we set our default username

Please advise us how to eliminate these annoying xfinity pop ups that we see each time we go to our internet. We changed the default setting to our username but this keeps happening on each of our Mac Book Pro computers.

Service Expert

Re: xfinity window pops up when we try to go to our internet even though we set our default username

Can you post a snapshot of the popups?




Community Icon
I am not a Comcast employee, I am a paying customer just like you!
I am an XFINITY Forum Expert and I am here to help. For information on the program click here.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark it as an accepted solution!solution Icon
Community Icon
I am not a Comcast employee. I am a paying customer just like you!
I am an XFINITY Forum Expert and I am here to help.
We ask that you post publicly so people with similar questions may benefit.
Was your question answered? Mark it as an accepted solution!solution Icon
Community Icon
I am not a Comcast employee.

Was your question answered?
Mark it as a solution!solution Icon