Welcome to Xfinity Help & Support Forums
Find solutions, share knowledge, and get answers from customers and experts

New to the Community? Start here.

5,841,560

members

1,181

online

36,077

topics

Top

xfinity videos

New Poster

xfinity videos

why don't my news videos play?  my system just goes from commercial to commercial and skips the story.

Email Expert

Re: xfinity videos

Are you using Firefox?  If so try with Chrome or Edge.  I can't get them to work in Firefox either, although videos from other websites seem to work OK.  At least one other poster has reported this problem in here.




Community Icon
I am not a Comcast employee, I am a paying customer just like you!
I am an XFINITY Forum Expert and I am here to help. For information on the program click here.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark a Best Answer!solution Icon
Community Icon
I am not a Comcast employee. I am a paying customer just like you!
I am an XFINITY Forum Expert and I am here to help.
We ask that you post publicly so people with similar questions may benefit.
Was your question answered? Mark a Best Answer!solution Icon
Community Icon
I am not a Comcast employee.

Was your question answered?
Mark an Answer!solution Icon

New Poster

Re: xfinity videos

I was using Safari.  I tried installing Chrome and they played okay, but for some reason, the installation slowed my system way down.  I will try Firefox.

Xfinity Events:
WATCHATHON 2018... See More
Discussion stats
  • 2 replies
  • 167 views
  • 0 kudos
  • 2 in conversation