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xfinity email alert showing on "Support" page but not "My Xfinity" page

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Regular Visitor

xfinity email alert showing on "Support" page but not "My Xfinity" page

As stated in the subject line the email alert does not show on the "My Xfinity" home page but does show a count on the "Support" page.  Any ideas on how to fix the counter on the home page?  Thanks!

Accepted Solution

Re: xfinity email alert showing on "Support" page but not "My Xfinity" page

Try refreshing the page.  That's about all you can do.  The mail counter has been wonky for a long time.

View answer in context
Email Expert

Re: xfinity email alert showing on "Support" page but not "My Xfinity" page

Try refreshing the page.  That's about all you can do.  The mail counter has been wonky for a long time.




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Regular Visitor

Re: xfinity email alert showing on "Support" page but not "My Xfinity" page

Thanks, yes, reappeared today.