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won't let me delete sent emails without opening first

New Poster

won't let me delete sent emails without opening first

when I go to my "Sent" emails and check the box to delete, it won't let me delete the email.  The only to delete the "sent" email is to open it first then delete.  Anyone have a solution?

 

Email Expert

Re: won't let me delete sent emails without opening first

Exactly what happens when you try to delete a message from the Sent folder?  Are you still on the old email format, or the new one?




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