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what, I do not have another email address or another phone number?

Regular Visitor

what, I do not have another email address or another phone number?

When logging on Comcast I keep getting a Blue Banner stating 75% complete setting, enter another email address or phone number. So Now What?  I do not have another email address or another phone number? Most of the time I have to shut down and restart. I've called and emailed for support, never a response.

Email Expert

Re: what, I do not have another email address or another phone number?

Like most other email providers, Comcast is now pushing for two-factor authorization on their accounts for better security.  My account says the same thing yours does about the 75%.  You need to enter either a cell phone number or an email address from some non-Comcast provider you have.  Your account will continue to function without it, but at lower security levels.  That is the reality of the internet now.




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