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video won't play

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video won't play

When I go to comcast.net to check email from a browser, the videos on the home page will not play.  This happens in all 3 browsers, Chrome, IE, and Firefox.  Windows 7 Pro 64-bit.

Email Expert

Re: video won't play

I have the same issue, but only with Chrome on my Mac.  What I found works is if I open an "Incognito" private browsing window in Chrome and navigate to the Xfinity home page.  Then the videos work.




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