Welcome to Comcast Help & Support Forums
Find solutions, share knowledge, and get answers from customers and experts

New to the Community? Start here.

5,808,834

members

67

online now

1,954,619

discussions

Top

username at login i didnt add

Contributor

username at login i didnt add

when i log into my account, the auto fill list a user i never added. recently i had comcast service so did he add it during his tests and how do i remove the username.       thanks  tesla

Email Expert

Re: username at login i didnt add

Are you saying you see more than one Comcast user ID or email address on the sign-in page?  If so, sign in with the primary account.  Then at the top of the homepage click on "My Account".  On the landing page click on "Users".  Do you see any secondary accounts listed?




Community Icon
I am not a Comcast employee, I am a paying customer just like you!
I am an XFINITY Forum Expert and I am here to help. For information on the program click here.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark it as an accepted solution!solution Icon
Community Icon
I am not a Comcast employee. I am a paying customer just like you!
I am an XFINITY Forum Expert and I am here to help.
We ask that you post publicly so people with similar questions may benefit.
Was your question answered? Mark it as an accepted solution!solution Icon
Community Icon
I am not a Comcast employee.

Was your question answered?
Mark it as a solution!solution Icon