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unwanted screen

New Poster

unwanted screen

On start up I get a "Can't Open Internet" screen from Comcast.  I want to get rid of it...no way, that is not an option.  To connect, all I can do is go to "History" and pick up a past "connect"

Service Expert

Re: unwanted screen


derohn wrote:

On start up I get a "Can't Open Internet" screen from Comcast.  I want to get rid of it...no way, that is not an option.  To connect, all I can do is go to "History" and pick up a past "connect"


Your browser on start-up is attempting to open a page that isn't available ( http 403 error maybe? )

Go into your browser's settings and look to see what page is listed as your start-up or home page.

Change this to a known good link of your choosing from your history ( one you would always want to start-up ).


The Support Forums are "public" forums and you should not post identifiable information - (full name, account number, address, phone numbers & email addresses).  Users of these forums are Comcast customers, the same as you & me and volunteer their time to assist with the issues and/or problems that you may be experiencing. Comcast Official Employees (OE) are identified with RED lettered User Names. Comcast Appointed Experts are identified with GREEN lettered User Names.




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Problem Solver

Re: unwanted screen

What browser are you using and is it the latest version.

New Poster

Re: unwanted screen

Yes, I received good advice.  I went to Safari preferences, changed the opening screen.  Thanks