Welcome to Comcast Help & Support Forums
Find solutions, share knowledge, and get answers from customers and experts

New to the Community? Start here.

5,806,794

members

35

online now

1,952,705

discussions

Top

unwanted email

New Poster

unwanted email

HELP please.  I keep getting nasty emails from info@uu.net         How do i stop them?  I marked as spam but new ones keep showing up.  I don't know how they got my email address either.  

 

Email Expert

Re: unwanted email

There are a lot of ways spammers can get an email address.  Keep marking them as spam when they get to the Inbox.  It takes time to train the filters.  Also, you can try setting up a filter to block that incoming domain if it's always the same.  If you are still on the old email format, from the Inbox page go to Preferences>>>>>Email>>>>>>Email Filters.  If you are on the new format, from the Inbox page click on the gear icon in the upper right corner of the screen, then on Settings.  Under Mail you will see Filter Rules.




Community Icon
I am not a Comcast employee, I am a paying customer just like you!
I am an XFINITY Forum Expert and I am here to help. For information on the program click here.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark it as an accepted solution!solution Icon
Community Icon
I am not a Comcast employee. I am a paying customer just like you!
I am an XFINITY Forum Expert and I am here to help.
We ask that you post publicly so people with similar questions may benefit.
Was your question answered? Mark it as an accepted solution!solution Icon
Community Icon
I am not a Comcast employee.

Was your question answered?
Mark it as a solution!solution Icon

Discussion stats
  • 1 reply
  • 196 views
  • 0 kudos
  • 2 in conversation