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unable to retrieved old saved emails

New Poster

unable to retrieved old saved emails

Hello

I have attempted to search emails that I DID NOT delete, they are from May, its now Sept I can no longer find these email using key words. Can anyone tell me why these emails are not searchable.

Kathy

 

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Email Expert

Re: unable to retrieved old saved emails

Can you scroll down to see what the oldest message in the list is?  Or can you sort them by Ascending/Descending order to see how far back it goes?  Are you in the old email format or the new one?  Do you have the account enabled on a mobile device using POP3?




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