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trying to scan

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trying to scan

I have a photosmart 6520 which I have used to scan & email.  For some reason, lately I am not able to do this.  When I scan & then click email it tells me it cannot connect it to the internet.  I also show I have Wi-Fi but must not be connected in order to send anything.  Now what can I do to correct this?

 

 

Service Expert

Re: trying to scan


bjhartmann wrote:

I have a photosmart 6520 which I have used to scan & email.  For some reason, lately I am not able to do this.  When I scan & then click email it tells me it cannot connect it to the internet.  I also show I have Wi-Fi but must not be connected in order to send anything.  Now what can I do to correct this?

 

 


 

The user guide for the 6520 can be found here:  http://h10032.www1.hp.com/ctg/Manual/c03406850

 

Look closely at the Networking section....  you may need to reinstall the device to your WiFi network, or if you originally installed this with a USB you may need to change this to WiFi connection.  The user guide explains these setup instructions. 



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