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I'm having trouble viewing email messages from my inbox. I get an error message that says the inbox has closed due to taking too long to load message. This happens almost immediately without any substantial time having passed. A few inbox messages do load, but many do not. I am able to delete messages I do not want to open without a problem. Is this a bug with the new system?
Yes, it seems to be a bug - or something. I'm getting it, too - many people are.
I am unable to open emails today. They keep saying: "Error while loading message content Folder "INBOX" has been closed on mail server imap.email.comcast.net. Probably your request took too long."
Also can't log into my email via my desktop nor on the phone app. So frustrating Getting an error message that says it's due to a recent password change and I haven't changed anything.
When I login on my computer, I get this messsage:
I just got the same message...
I am seeing a sudden onslaught of this same complaint. Something is going on with one or more Comcast servers. So I've escalated this to the forum administrator.
I'll add my name to the list of people who are getting the following message while attempting to use Comcast email today:
My email does not show up at all. All of my folders are "empty." I get the error message and I called Comcast. The woman I spoke with told me that this problem is affecting a lot of customers. Very frustrating!
Why am I getting these messages starting today, this is just one of them:
I'm having the same problem and posted a similar message earlier. I'm hoping Comcast is checking out this message board because many others are having the same issues. I'm trying to avoid calling the tech support number because all I do is get more frustrated after speaking with them.
The funny thing is, my wife has a Comcast email address under the same account as me (I'm the primary) and she isn't having any issues. We're both using the same laptop, so I know it isn't a pc or local software issue.
I guess I'll consider myself lucky, because I can at least see the emails listed in my folders. I can't always view them, but at least I know they're there.
I sent an email (and copied myself), and I received the email in my Inbox. However, I got the pop up message which said that my Sent folder had been closed, so my sent message couldn't be stored there. Sure enough, I went to my Sent folder and it's missing.
Absolutely frustrating. Unbelievable.
Hello All -- We had a server error that caused this problem. Apologies for any inconveniences this caused.