New to the Community? Start here.
I have been tryig to import a CSV file of contacts into xfinity address book.
I click on Build your Address Book >> Import >> CSV Import, and choose my file. When uploaded, I get same error message over and over "Please specify a valid file."
My CSV file is comma delimited, containing all the fields exactly in order like the example blank template spreadsheet.
Why doesn't it import? Am I missing something?
Solved! Go to solution
yes, using windows,
It does look exactly like the sample_template.csv file in notepad.
Is there an option to attach a file in this forum? I could send file to you so you can look it over.......
sman505 wrote:Is there an option to attach a file in this forum? I could send file to you so you can look it over.......
Posting personal information is against forum rules, and that includes email addresses (see http://forums.comcast.com/t5/Forum-Guidelines/Posting-Guidelines/m-p/866289#M23).
You could try pasting the file into a private message to me at http://forums.comcast.com/t5/user/viewprofilepage/user-id/1055853
Be aware that you would be turning your data over to a fellow customer, as I am not a Comcast employee.
I can't get any imports to work in Xfinity Connect. Even if I export my contacts to a .CSV file and then try to import that, it doesn't work.
But your sample file seems to import correctly if I log in to https://www.plaxo.com/ using my Comcast email address and password (Plaxo is the division of Comcast that operates the Xfinity Connect address book). You might give that a try.
Thanks much for posting your results, Until such time, if any, as Comcast fixes the import in Xfinity Connect, we have a workaround. Appreciated!