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trash on email

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trash on email

my verizon phone shows over 3000 trash email.  I need to clear this up.  Verizon store told me to go to my Email on computer and clear out.  when I bring up E-mail trash is shows me that it is empty.  Can you help me?

Email Expert

Re: trash on email

Did you set up the account on the phone using POP3 instead of IMAP?  If so that would explain why the server shows an empty Trash folder and the phone doesn't.  POP only works on the Inbox folder.  So you need to delete the messages in the Trash folder on the phone itself.




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