Welcome to Xfinity Help & Support Forums
Find solutions, share knowledge, and get answers from customers and experts

New to the Community? Start here.

5,842,478

members

1,300

online

36,226

topics

Top

trash box

New Poster

trash box

The emails that are moved to the trash are only available to see for about a day after I  move them.  Is there a way I can keep them longer in case I want to see them later?  thanks

Email Expert

Re: trash box

Spam is stored for 7 days or 2,000 messages, whichever comes first
Trash is stored for 14 days or 5,000 messages, whichever comes first

 

They should still be in the Trash folder if you only deleted them a few days ago.  If not, right-click on the Trash folder and you will see the option to "Recover Deleted Items".  Click on that and see if they are in there.  But for longer term storage, you should create a folder and put messages in there that you might want to look at later.




Community Icon
I am not a Comcast employee, I am a paying customer just like you!
I am an XFINITY Forum Expert and I am here to help. For information on the program click here.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark a Best Answer!solution Icon
Community Icon
I am not a Comcast employee. I am a paying customer just like you!
I am an XFINITY Forum Expert and I am here to help.
We ask that you post publicly so people with similar questions may benefit.
Was your question answered? Mark a Best Answer!solution Icon
Community Icon
I am not a Comcast employee.

Was your question answered?
Mark an Answer!solution Icon

Xfinity Events:
WATCHATHON 2018... See More
Discussion stats
  • 1 reply
  • 105 views
  • 0 kudos
  • 2 in conversation