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transfer from comcast to gmail

New Poster

transfer from comcast to gmail

I followed the basic directions to transfer my contacts and email from comcast to gmail.  My old email transferred but nothing has forwarded since (2 days). Also, my contacts did not transfer.  I can access my contacts through gmail on my iphone but not my desktop (also mac). When I try to retrace my steps, it says I have already imported. Help

Email Expert

Re: transfer from comcast to gmail

Assuming you still have access to the Comcast account, set it to auto-forward to the Gmail address.  Sign in to your account, and then click on My Account at the top of the page. It will ask you to sign in again. That will take you to a page with tabs at the top. The one to the right is "Users and Preferences". Click on that, and it will open a page with Basic and Email settings. Click on Email settings, and look down the page to Forwarding. Click on the greyed out button to the right to turn it on and then follow the prompts.

 

As for the contacts-------I'm not clear on what you did.  Where is it telling you that you already imported-------Gmail ?  The contacts on the iPhone are in their own address book.  That's why you can see them there.  I'm assuming you are using the Mail app that comes on the phone.




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New Poster

Re: transfer from comcast to gmail

Thank you. It was strange, sometime this morning, my gmail account was flooded with the comcast messages. I followed your advice as well and forwarded future messages and put an auto-reply on incoming messages. Still no contacts. And yes, it was within gmail that it says import happened.

Email Expert

Re: transfer from comcast to gmail

OK so Gmail says the import happened, but none of the contacts appear in the Gmail Address Book?




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