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time on email time stamps 6 hours ahead of actual time - how do i change this

New Poster

time on email time stamps 6 hours ahead of actual time - how do i change this

I am having trouble with time on email time stamps 6 hours ahead of actual time -

how do i change this?

New Poster

Re: time on email time stamps 6 hours ahead of actual time - how do i change this

Further to above question

I just received an email from Comcast Community (it is 6:34am) and the email was time stamped 12:23pm -so as you see it is 6 hours ahead of my actualy time

 
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Gold Problem Solver

Re: time on email time stamps 6 hours ahead of actual time - how do i change this

You may need to set the time zone. If you have the new Open-Xchange Appsuite webmail ("connect.xfinity.com/appsuite/..."), check the setting under

 

    (gear icon) / Settings / Basic settings / Time zone

 

and correct it if necessary.

New Poster

Re: time on email time stamps 6 hours ahead of actual time - how do i change this

Thanks Bruce but I'm not sure how to open such an app or if that is what i have.

can you perhaps help me locate it?

Service Expert

Re: time on email time stamps 6 hours ahead of actual time - how do i change this

 

The location bar will tell you if you have appsuite or zimbra.

location bar.JPG

 

In the Connect Inbox the gear icon is here:

 

connect bar.JPG

 

Click on the gear icon, then click on Settings.  Then click on Basic Settings on the left:

email basic settings.jpg

 

 

 




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New Poster

Re: time on email time stamps 6 hours ahead of actual time - how do i change this

THANK YOU

This seemed to work

Yes, on appsuite - thanks all.

Michele