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switching pop map

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switching pop map

trying to set up icloud

trying to get mac mail to recognize comcast imap accounts

created new imap accounts in mac mail (ios 10.11.3)

have seen various suggestions for outgoing and incoming port # dont know what to use

dont know how to check that comcast has actually shifted me to imap email or how to get existing pop comcast accounts shifted to imap accounts

and big issue is mac mail now keeps crashing for no apparent reason

 

but i can send from iphone icloud account to comcast pop account and back again ok, but not able to send from mac apple mail imap accounts

 

so assume that something is not turned on (turned on snycing but to no avail)

 

anney help is appreciated 

thanks

Official Employee

Re: switching pop map


?efilyojne wrote:

trying to set up icloud

trying to get mac mail to recognize comcast imap accounts

created new imap accounts in mac mail (ios 10.11.3)

have seen various suggestions for outgoing and incoming port # dont know what to use

dont know how to check that comcast has actually shifted me to imap email or how to get existing pop comcast accounts shifted to imap accounts

and big issue is mac mail now keeps crashing for no apparent reason

 

but i can send from iphone icloud account to comcast pop account and back again ok, but not able to send from mac apple mail imap accounts

 

so assume that something is not turned on (turned on snycing but to no avail)

 

anney help is appreciated 

thanks


Have you tried the IMAP and SMTP settings found here: http://customer.xfinity.com/help-and-support/internet/email-client-programs-with-xfinity-email/ ?


--
John
xfinity.com/experience



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