Welcome to Comcast Help & Support Forums
Find solutions, share knowledge, and get answers from customers and experts

New to the Community? Start here.

5,808,086

members

75

online now

1,953,992

discussions

Top

surprise - terrible support

Regular Visitor

surprise - terrible support

Had e-mail problems so contacted comcast support for help....UGH!

 

After two techs who didn't know enough to help, I got hold of a supervisor who's proposed solution was for me to change my e-mail configuration from IMAP to POP.  What a joke...maybe they should just say they are giving up on providing support and honestly tell us we are on our own.

Email Expert

Re: surprise - terrible support

If you relate to us just what the problem was, maybe one of us in here can help.




Community Icon
I am not a Comcast employee, I am a paying customer just like you!
I am an XFINITY Forum Expert and I am here to help. For information on the program click here.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark it as an accepted solution!solution Icon
Community Icon
I am not a Comcast employee. I am a paying customer just like you!
I am an XFINITY Forum Expert and I am here to help.
We ask that you post publicly so people with similar questions may benefit.
Was your question answered? Mark it as an accepted solution!solution Icon
Community Icon
I am not a Comcast employee.

Was your question answered?
Mark it as a solution!solution Icon