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stuck on retrieving account info

New Poster

stuck on retrieving account info

My iphone is stuck on "Retrieving Account Info" when I try to access xfinity email

Regular Visitor

Re: stuck on retrieving account info

we are having the same issue happens all the time
Regular Visitor

Re: stuck on retrieving account info

Me too
Regular Visitor

Re: stuck on retrieving account info

I uninstalled the xfinity app and reinstalled it. Works now.
New Poster

Re: stuck on retrieving account info

Thank you. Uninstalled/reinstalled app. Seems to be working fine.
New Poster

Re: stuck on retrieving account info

Stuck on retrieving account info