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stay sign in feature does not work

Regular Contributor

stay sign in feature does not work

stay sign in feature does not work in xfinity connect . using chrome browser. When i sign in initially and check stay signed in   and close and reopen the start up page in xfinity and hit email logo,the e-mail does not open up. How do i correct this.?

Frequent Visitor

Re: stay sign in feature does not work

I'm having the same issues even before I switched to having xfinitiy as my main page or browser (sorry forgot terminology).  Sometimes I'm logged in under my name "Hello Colleen" other times it says "Hello Guest".  I went to my address book to create a new contact after I hit save returned to email I wasn't logged in under my name.  I tried to type a letter to my new contact yet the body of the letter was not there not allowing me to type.  I clicked xfinitiy Connect: Inbox and it still opened saying "Hello Guest" what do I have to do get out of Comcast completely and start over.  Real Pain in my "bad word police won't let me post" can I say pain in my neck?  first thing in the morning.  Sometimes I read an email which also takes forever to open after 4 times of trying.  Turning circle doesn't even appear until after the 4th click. After reading I'm back to being called a guest.  Why Why Why.

 

This just started happening since (pick a month) May 2017.  We will just say as of this year.  Growing very old.  If I leave email to check out my account all of a sudden it's back "hello Colleen" leave home page just to read my email "Hello Guest".  This also happens before I even access my email when home page appears.  Yes at one point I did click in box remember me or keep me logged on doesn't matter I'm still considered "Hello Guest".

 

I'm wondering if Mr. USAF_E-8_RET can help me with this problem you are my hero. By the way how do I change my name back to Colleen versus Neelloc or am I stuck like Chuck?  Thank you fresh baked cookies to anyone replying.

Email Expert

Re: stay sign in feature does not work


Redfordl wrote:

stay sign in feature does not work in xfinity connect . using chrome browser. When i sign in initially and check stay signed in   and close and reopen the start up page in xfinity and hit email logo,the e-mail does not open up. How do i correct this.?


Check to see if you are using the latest version of  Chrome.  Right now its up to Version 61.0.3163.79 (Official Build) (64-bit)




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