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sort by from

I want to sort my emails by sender.  Before the update, the results were alphabetical. Now it makes no sense at all. Is it me or is it Xfinity?

Email Expert

Re: sort by from

At the top of the message list click on "Sort by".  Choose Date as the criteria.  If you have "Conversations" checked, uncheck it.




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Gold Problem Solver

Re: sort by from


karenstrayer wrote: I want to sort my emails by sender.  Before the update, the results were alphabetical. Now it makes no sense at all. Is it me or is it Xfinity?

If you are referring to their new "Appsuite" webmail, it's them. When you sort by "From", messages are displayed in email address sequence, but display the sender's name instead of the email address, so they appear to be out of order. It's kind of a mess.

New Poster

Re: sort by from

Are they going to fix this problem about sorting alphabetically. I agree. It's a big mess.