Welcome to Xfinity Help & Support Forums
Find solutions, share knowledge, and get answers from customers and experts

New to the Community? Start here.

5,840,989

members

1,289

online

35,963

topics

Top

someone is using my email address as theirs

New Poster

someone is using my email address as theirs

someone is using my email address that I have had for several years as theirs. It is exactly the same letters and characters, the same server.  The only difference is that it comes up all capitals which mine is not. How can I get this resolved?

Service Expert

Re: someone is using my email address as theirs


Illinois2 wrote:

someone is using my email address that I have had for several years as theirs. It is exactly the same letters and characters, the same server.  The only difference is that it comes up all capitals which mine is not. How can I get this resolved?


You might want to call Comcast's CSA (Customer Security Assurance). They may be able to help you with with this. Their phone number is (888) 565-4329.




Community Icon
I am not a Comcast employee, I am a paying customer just like you!
I am an XFINITY Forum Expert and I am here to help. For information on the program click here.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark a Best Answer!solution Icon
Community Icon
I am not a Comcast employee. I am a paying customer just like you!
I am an XFINITY Forum Expert and I am here to help.
We ask that you post publicly so people with similar questions may benefit.
Was your question answered? Mark a Best Answer!solution Icon
Community Icon
I am not a Comcast employee.

Was your question answered?
Mark an Answer!solution Icon

Xfinity Events:
WATCHATHON 2018... See More
Discussion stats
  • 1 reply
  • 128 views
  • 0 kudos
  • 2 in conversation