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New Poster

sign in page

i don't want my user name and password to show up on the sign in page

Service Expert

Re: sign in page

Clear the browser cache. Delete cookies, passwords, anything that is saved.

The next time you sign in make sure to check NO when asked if you want the browser to remember your password.

I don't know about other browsers but if you use Internet Explorer you can disable Auto Complete.

If you need to know how to do that for your browser post back with which one you use.




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New Poster

Re: sign in page

Do you mean clear the history? i tried that . my user name and old password still show up. I did change the password so that what shows up doesn't work.

Service Expert

Re: sign in page

Clear everything.

 

What browser are you using?

 




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New Poster

Re: sign in page

safari via IMac running OS10.10

Cable Expert

Re: sign in page

Go to the Safari menu / clear history and website data.




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New Poster

Re: sign in page

i did that twice now. no change..name and my OLD password still show up on the sign in page...??

Email Expert

Re: sign in page

If you are using Yosemite, that means you are using Safari v8.  I would normally tell you to just reset it to it's defaults like you can with older versions of it, or other browsers, but for some reason Apple removed that capability in the most recent version.  Take a look at this discussion from the Apple forums about it, and what you can do about it-----------------

 

https://discussions.apple.com/thread/6609131

 

I have an iMac and I use Chrome and Firefox.  As a test, try either one and see if it solves your problem.




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New Poster

Re: sign in page

Thanks Latoque, I may try that ...if I were to switch to FIrefox, can I move all my favorites over there? If so how do i do that?

Email Expert

Re: sign in page

Yes you can.  It's pretty easy actually.  Once you have downloaded and installed Firefox, go to this article for instructions-------------

 

https://support.mozilla.org/en-US/kb/import-bookmarks-data-another-browser




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