Welcome to Comcast Help & Support Forums
Find solutions, share knowledge, and get answers from customers and experts

New to the Community? Start here.

5,805,564

members

6

online now

1,951,933

discussions

Top

sending email

New Poster

sending email

my sister sent her email addresse to me from her I phone and now Iam trying to send her a email from my table top computer and it won't send

Gold Problem Solver

Re: sending email

Recheck the complete email address with your sister.

Are you getting any error messages?  If yes, post the entire error message..

What happens exactly when you try to send to her?

Are yiu using Xfinity Connectvor another email program.  If the later, post all the email settings you have set up in that email program.

 

Which browser/ version are yiu usingZ.  Have you cleared your browser cache, Thrn tried againZ.  Have you tried a different browser?

Post back.



Need Email Help? Please post the following information in your post.
Do you use XfinityConnect? The Full or Lite version?
Do you use an email client? Which one? (Eg; Windows Live mail, Outlook, a smartphone etc.)
Which browser/version do you use? And- have you cleared your browser cache?
Which operating system? XP, Vista, Windows 7, Mac OS X
Details of the problem you are having.