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select address

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select address

how do i remove names from my select address drop down box. i have already deleted the names from my address book but they remain in the select address box. i see others have posted this question in the help forums but i dont see the solution anywhere

Email Expert

Re: select address

The auto-complete feature in the Comcast address book has it's own memory.  You can't access it or alter it.  Periodically Comcast will re-set accounts, and at that time entries that have been deleted from your address book should vanish.  However, they only do that sporadically, on no particular schedule.  So those old addresses could keep popping up for quite a while.

 

Also, when you type an address into the To: Cc: or Bcc: fields, the feature will remember it if you actually send an email to that address, even if it’s not in the address book.    And it's actually pretty common behavior with webmail accounts.  To have better control over that function you would need to be using a desktop client that offers that feature.  I use Apple Mail and I'm able to delete addresses there.




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