Welcome to Comcast Help & Support Forums
Find solutions, share knowledge, and get answers from customers and experts

New to the Community? Start here.

5,805,968

members

70

online now

1,952,230

discussions

Top

second email account inbox screen replaces primary inbox screen

New Poster

second email account inbox screen replaces primary inbox screen

When in primary email inbox and I open an email, when I hit inbox to go back or close email I'm taken to secondary email inbox. Can't find a quick way back to primary inbox - and I have not logged into secondary account when this happens. Also the secondary inbox display is an old version as newer emails appear in the inbox when I do log into it.

 

I have cleared cahce, restarted and even used a different computer that has never been used to log into any of my accounts and this still happens. Consequently I don't believe the problem is on my side of the server. How do I fix this?