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rjstrebel---------Please Read

Email Expert

rjstrebel---------Please Read

 

Your post contained personal information and was removed to a secure location.  These are public forums, and you should never post account numbers, street addresses, telephone numbers, email addresses, your full name, or anything else personally identifiable to you.  Spammers and hackers can easily harvest that information.  Your post is below with the information redacted or removed.  Please read the forum guidelines for posting————————-

 

http://forums.comcast.com/t5/Forum-Guidelines/Posting-Guidelines/td-p/866289


rjstrebel wrote:

Can anyone tell me why the below accounts are listed as sub accounts to my primary account without my authorization.  Also why all of a sudden xxxxxxxxxxx@comcast does not have an account with comcast which seems to have lost it.

 

 

Primary Username)

xxxxxxxxxx@comcast.net
xxxxxxxxxxx@comcast.net
xxxxxxxxxxxxx@comcast.net




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Email Expert

Re: rjstrebel---------Please Read

For the account you say is lost, you need to call Comcast and see if they can tell you what happened to it.  What happens when you try to sign into it?

 

As for the others, they are listed as secondaries because there can be only one primary per account, and any others that get added must be secondaries.




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I am not a Comcast employee, I am a paying customer just like you!
I am an XFINITY Forum Expert and I am here to help. For information on the program click here.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark it as an accepted solution!solution Icon
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I am not a Comcast employee. I am a paying customer just like you!
I am an XFINITY Forum Expert and I am here to help.
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Was your question answered? Mark it as an accepted solution!solution Icon
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I am not a Comcast employee.

Was your question answered?
Mark it as a solution!solution Icon