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retrieving sent emails

New Poster

retrieving sent emails

I would like to retrieve a sent email from several months ago but my sent box only goes back about 30 messages. Is there a way to go back further? Thanks for any help.bmf

Email Expert

Re: retrieving sent emails

The time span that is covered by any of your default folders is controlled by how you have your deletion schedules set up for them.  To check, from the Inbox page go to Preferences>>>>>>Email>>>>>>Email Deletion Schedule.  What is the Sent folder set at?  If there was anything in it older than that time span, I'm afraid  it's just gone, unless you had the account enabled in a client like Outlook or Thunderbird, in which case their settings would take precedence.




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New Poster

Re: retrieving sent emails

Thank you Latoque. I appreciate your help...brucemfloyd