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retrieve historic email

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retrieve historic email

I was unaware that emails would disappear after a set time.  I'm desperate to locate an email from late 2015.  Any possible ways to access someway?

Email Expert

Re: retrieve historic email

If the message was deleted by your deletion schedules, I'm afraid not.  If it had happened only a week or two ago-----------maybe Comcast would be able to recover them.  You do have a recorvery feature in the webmail, but it only goes back two weeks.  If you were using a desktop client like Outlook or Windows Live Mail the message would probably still be in there, depending on how the client was set.  If you had put it in a local folder you created it would probably still be there too.

 

You can set your deletion schedules in the webmail  to Never delete in the Inbox.  From the Inbox page go to Preferences>>>>>Email>>>>>>Email Deletion Schedule.




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