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remove email address for spam list

New Poster

remove email address for spam list

Need to know how to delete an address from spam list.  Address is no longer in Spam folder due to automatic emptying of Spam folder.

Email Expert

Re: remove email address for spam list

You need to clarify what you want to do.  Do you mean you want to delete something in the Spam folder?  Or prevent something from going to Spam in the first place or what?




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New Poster

Re: remove email address for spam list

I'm not receiving one of my bills. The company has the correct email to send it to but I think it is being deleted. Want put sender on safe list.
Email Expert

Re: remove email address for spam list

If the messages are not going to Spam you need to call comcast security and see if there is a blocking issue for that sender's domain-----------------

 

Comcast Customer Security Assurance-------------------

Normal business hours (6:00 am to 2:00 am EST, 7 days a week)

1 - 888-565-4329




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