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red circle with a slash appears on my email page

New Poster

red circle with a slash appears on my email page

shows up on xfinity page at top of inbox email over all items to right of refresh inbox icon as cursor passes over 

Email Expert

Re: red circle with a slash appears on my email page

Did you try refreshing the page?




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New Poster

Re: red circle with a slash appears on my email page

Yes, everything stayed the same, restarted too.  Thanks for the reply.

Email Expert

Re: red circle with a slash appears on my email page

Do you have at least one message checked or selected in the list?  If not, that situation will generate the circle/slash.




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We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark a Best Answer!solution Icon
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I am not a Comcast employee. I am a paying customer just like you!
I am an XFINITY Forum Expert and I am here to help.
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