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recvery options page

New Poster

recvery options page

What if Zach from Comcast's posted response is unacceptable.  I do not want to set up another email account with a different provider.  Does that mean I will no longer be able to use my email account? and will comcast let me out of my contract then? 

Email Expert

Re: recvery options page

You need to tell us just what you are talking about.  Comcast Zach posted what and where?  There are a lot of forums in here.  Do you have a link to his post?




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New Poster

Re: recvery options page

Sorry, I am new to this forum.  Don't have Zach's post link.  Question is regarding comcast's requirement to have two password recovery options.  Zach's response is that we have to provide either a non comcast email or a cell phone number in addition to the security question and our home land line number which you already have.  I don't have either and do not wish to set up an email account with another provider, so is it possible to get rid of this pop up every time I log on to my email account?