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recovering deleted emails

Regular Visitor

recovering deleted emails

can you recover deleted emails once the trash file is emptied?

Email Expert

Re: recovering deleted emails

You have a feature called “Recover Deleted Items”. It works in both the old and new email formats. It looks different in the new one.   See here--------------


http://customer.xfinity.com/help-and-support/internet/recover-deleted-email/




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Regular Visitor

Re: recovering deleted emails

the solution provided does NOT work...when i click on recover deleted items the folder pops up with "No Items Found"....its empty and this is after emptying the trash folder only minutes ago....

Email Expert

Re: recovering deleted emails

If you are still on the old email format, it takes 24 hours for an email to show in that feature from the time you delete it from Trash.  In the new format they seem to show up right away.




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Official Employee

Re: recovering deleted emails

Hi td11, I have responded to your private message.

 

Thank you




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