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recover messages in creation accidentally deleted?

New Poster

recover messages in creation accidentally deleted?

My cusor has a mind of its own--either a gremlin has taken control or its possesed by an evil spirit! :-)  Sometimes an email that I'm wriiting will be accidently deleted because the cursor had moved to the wong place while writing!!  Is there any way to recover such an accidentally erased message?

 

Thanks from a generally happy Comcast user.

Service Expert

Re: recover messages in creation accidentally deleted?


@Malachi36 wrote:

My cusor has a mind of its own--either a gremlin has taken control or its possesed by an evil spirit! :-)  Sometimes an email that I'm wriiting will be accidently deleted because the cursor had moved to the wong place while writing!!  Is there any way to recover such an accidentally erased message?

 

Thanks from a generally happy Comcast user.


I don't know of any way to recover a message like that unless you can right click and see Undo in the popup box.

 

Do you have Auto-save set up in your Settings?  If not, you might want to do that.

  • In Appsuite [connect.xfinity.com/appsuite] click on the gear and then on Settings.
  • Click on Mail in the left pane.
  • Scroll down until you see Auto-save email drafts and choose how often you want to save



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New Poster

Re: recover messages in creation accidentally deleted?

Many thanks! I'll try it!

 

Loyal Customer

Email Expert

Re: recover messages in creation accidentally deleted?

If you are on a Windows machine, and still in the compose page, try  Cntrl-Z on the keyboard.




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