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recover email folder

New Poster

recover email folder

I deleted an email folder by mistake, I didn't realize it had a subfolder that I need, so I delted it once to get it in trash, and again to remove it from the trash bin. I cant recover it in the usual manner by using "recover delted items".  Is there a time sensitive backup option?

Email Expert

Re: recover email folder

The "Recover Deleted Items" feature only works on individual emails, not folders.  About all you can do is to call Comcast security and see if they can recover it for you--------------------

 

Comcast Customer Security Assurance-------------------

Normal business hours (6:00 am to 2:00 am EST, 7 days a week)

1 - 888-565-4329




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New Poster

Re: recover email folder

I called Comcast support and there is no way to recover it. Thank you for your help.