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"Sorry. Page not found." "Sorry, we can't find...."

Posted by
Visitor
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Message 1 of 3
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Everyday I have trouble accessing websites. I get an error message from Comcast saying it can't find the website I'm looking for. It happens when I'm looking for Google, Hulu, even Comcast. I tried to ask a technician, except I often get an error message saying Comcast can't find Comcast.net.

 

I use Firefox, but this also happens when I'm using Safari.

 

The problem usually goes away on its own after a few minutes, but it's a huge inconvenience when I'm trying to work. What should I do? I'm close to canceling Comcast.

2 REPLIES
Posted by
Silver Problem Solver

Message 2 of 3
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Hello,

Have you tried clearing your temporary files, cache and history files?

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Posted by
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Message 3 of 3
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I wouldn't think it was due to cache or history......when it happens to NEW pages.  In fact often what happens is that it'll flash onto the targeted page...but FLIP to a "Can't find page"