Welcome to Comcast Help & Support Forums
Find solutions, share knowledge, and get answers from customers and experts

New to the Community? Start here.




online now




"New and Improved" Xfinity e-mail

Frequent Visitor

"New and Improved" Xfinity e-mail

"New and Improved" Xfinity e-mail.  Hah!!  When I try to access my e-mail (using Chrome browser), the headings for the e-mail are high up.  As I am also using the Norton toolbar, I cannot access any of the functions for e-mail (compose, reply, move,....), as they are hidden by the Notron Toolbar.  Any Suggestions?


Re: "New and Improved" Xfinity e-mail

hrayman - Yeah, I have the exact same problem. Only way I found to resolve it is to sign on to your email, close the Norton Toolbar, then open it back up. The Norton toolbar will then then load above the email options. It's a pain, but it works. Unfortunately, you have to do this each time you login to your email.

Norton Expert

Re: "New and Improved" Xfinity e-mail