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"Bug" in Comcast billing email

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"Bug" in Comcast billing email

Hi, is anyone from Comcast watching this forum?  Please report this bug to your programmers....

 

I got my "Your bill is ready" email today.  It has a big blue button to "View Your Bill". But when I press that button, it doesn't take me to the View my Bill screen, instead it takes me to the Pay my Bill screen... (the link goes to "customer.xfinity.com/secure/onetimepayment")     And on that payment screen, there is no option to see my bill before paying it.

 

I think this should/could work better.  If you really want the button to go to Pay my Bill, then the button should say that.

 

Frequent Visitor

Re: "Bug" in Comcast billing email

I reported this same issue and never received a reply. 

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