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private domain blocked

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private domain blocked

My cousin from the UK sends me emails from her private domain which I can receive but cannot reply to......why?   And how can I fix this.  I can send her emails from yahoo at her private domain but not xfinity (comcast.net).

Email Expert

Re: private domain blocked

Dealing with email from foreign sources can be problematic in Comcast email.  Call Comcast security and see if there is a blocking issue for that sender's domain------------------------

 

Comcast Customer Security Assurance-------------------

Normal business hours (6:00 am to 2:00 am EST, 7 days a week)

1 - 888-565-4329




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