Welcome to Comcast Help & Support Forums
Find solutions, share knowledge, and get answers from customers and experts

New to the Community? Start here.

5,805,539

members

27

online now

1,951,955

discussions

Top

printing emails

New Poster

printing emails

I am having problems printing emails with Windows 10 using the "full" xfinity option.  When clicking the "print" button a pop-up screen comes up allowing you to set number of copies, etc. BUT IT REMOVES THE PRINT/CANCEL OPTION so it will not allow me to print.

Are there 2 "print" buttons on the email toolbar?

Thanks

Gold Problem Solver

Re: printing emails

Try opening the email in a separate window by clicking on VIEW on the toolbar, then chose to open in a separate window.  At the top left of the new window, click on Print.  No, there is only one Print icon on the toolbar.

 

Also, I would clear your browser cache before trying this.

Let us know the results.

 



Need Email Help? Please post the following information in your post.
Do you use XfinityConnect? The Full or Lite version?
Do you use an email client? Which one? (Eg; Windows Live mail, Outlook, a smartphone etc.)
Which browser/version do you use? And- have you cleared your browser cache?
Which operating system? XP, Vista, Windows 7, Mac OS X
Details of the problem you are having.