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printing email content comes out in huge font when printed even though it is 12pt font on screen

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printing email content comes out in huge font when printed even though it is 12pt font on screen

When printing email content to printer, the font is huge when printed, even though it is 12pt font on the screen.  Tried everything to check and change all the preferences in printer and in email but nothing works.  This does not happen when printing a document from microsoft word or other sources; this only happens from Xfinity email.