Welcome to Comcast Help & Support Forums
Find solutions, share knowledge, and get answers from customers and experts

New to the Community? Start here.

5,805,515

members

31

online now

1,951,951

discussions

Top

printing e mail

New Poster

printing e mail

 

When printing an open e mail the page prints showing  - the mailboxes, sent, drafts etc on left and the advertisement over the e mail. This just changed.

 

How do you just get the message

Gold Problem Solver

Re: printing e mail

Which browser/version are you using?  Please clear your browser cache, then try again.  It USED to be that you got all that 'stuff', but to test, I just now printed an email I received by clicking on the print icon on the toolbar.  I got, in order of appearance:

Xfinity Connect          username.comcast.net

Subject of the email

From

Subject again

TO:  my username

contents of the email

 

Please post back.

CC

 



Need Email Help? Please post the following information in your post.
Do you use XfinityConnect? The Full or Lite version?
Do you use an email client? Which one? (Eg; Windows Live mail, Outlook, a smartphone etc.)
Which browser/version do you use? And- have you cleared your browser cache?
Which operating system? XP, Vista, Windows 7, Mac OS X
Details of the problem you are having.