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possible spam or virus

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New Poster

possible spam or virus

Is email I received tonight from you (subject line "updating" real or is it spam? If real, why threatening and improper english?  If spam, that's bad as I already started entering the information at the My Account.

Accepted Solution

Re: possible spam or virus

You didn't provide enough information to be sure, but spelling and grammar errors are hallmarks of spammer and scammer emails. If you check your email with Comcast's Xfinity Connect webmail, look for the XFINITY Verified Email logo next to any message that claims to be from Comcast/Xfinity (see https://www.xfinity.com/support/articles/comcast-verified-email).

Please see Comcast Email Phish or Legit? How to Tell (and rules for posting) for more information about scam emails. The article is somewhat out of date, but still useful.

Samples of recent phishing messages can be found at http://constantguard.comcast.net/help/alerts under "Top Phishing Scams".

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Gold Problem Solver

Re: possible spam or virus

You didn't provide enough information to be sure, but spelling and grammar errors are hallmarks of spammer and scammer emails. If you check your email with Comcast's Xfinity Connect webmail, look for the XFINITY Verified Email logo next to any message that claims to be from Comcast/Xfinity (see https://www.xfinity.com/support/articles/comcast-verified-email).

Please see Comcast Email Phish or Legit? How to Tell (and rules for posting) for more information about scam emails. The article is somewhat out of date, but still useful.

Samples of recent phishing messages can be found at http://constantguard.comcast.net/help/alerts under "Top Phishing Scams".

New Poster

Re: possible spam or virus

Thank you, treating it as spam while I do research at sites you recommended.

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