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old emails

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old emails

Could someone please tell me how to retrieve emails over 1 month old?

Email Expert

Re: old emails

Are you still in the old email format or the new one?  To tell, look at the URL in the address bar.  If it says Zimbra you are in the old one, if it says Appsuite you are in the new one.  If you have Zimbra, from the Inbox page go to Preferences>>>>>Email>>>>>Email Deletion Schedules.  What time periods do you have set for your folders?  If you are in the new Appsuite, there are no deletion schedules you can edit.  Except for Spam and Trash, emails should be kept indefinitely until you delete them.  Are you trying to recover items from the Inbox or Trash or what?




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